About Us

Ishema was founded in 2018 as a small ethnic snack cottage industry. Today, we have grown into one of Uganda's leading snack manufacturers, with our Ishema brand becoming a household name across the country. Supported by a skilled and experienced technical team, we produce a wide variety of snacks, including potato crisps, roasted groundnuts, bagia, roasted pumpkin seeds, daddies, gonja crisps, and roasted soybeans. All our products are made in a newly built, hygienic factory, which holds the UNBS US998 certification.

At Ishema food industries company ltd we are committed to adding value to Uganda's agricultural products by transforming locally sourced raw materials into high-quality snacks that are enjoyed by customers both locally and internationally. Since our establishment in 2018, we have worked closely with local farmers, supporting them through fair partnerships and sourcing the best produce from Uganda’s rich agricultural landscape.

Our focus on value addition not only ensures that our products meet the highest standards of quality but also contributes to the economic growth of Uganda by creating sustainable employment opportunities and promoting the growth of local farming communities. By utilizing locally grown ingredients, we help improve the livelihoods of farmers while supporting the country’s agricultural sector.

We believe that the key to our success lies in the combination of quality, innovation, and community support. AtIshema food industries company ltd , we are proud to contribute to Uganda’s development by enhancing the value of its agricultural products and producing snacks that are both nutritious and of the highest quality.

OUR VALUES

Integrity And Sincerity, Enthusiasm And Dedication, Focus On Precision And Strong Sense Of Teamwork

Our management team

Our management team is dedicated to maintaining a safe and hygienic work environment that minimizes and eliminates the risk of product contamination. This is achieved through effective processes for evaluation, inspection, and verification, ensuring that food safety hazards are identified and controlled.

In our pursuit of safe food production and distribution, Ishema adheres to relevant customer requirements, statutory hygiene regulations, industry codes of practice, environmental management laws, and the Occupational Health and Safety Act, 2007.

We ensure the effective implementation of food safety and quality practices by ensuring that all employees are competent, well-trained, and actively involved in applying food safety principles in their roles. Continuous improvement is a core part of our approach.

Quality Management

Quality is at the heart of our business because we value our customers and are committed to delivering products and services that meet and surpass their expectations. We are dedicated to continuous improvement. To achieve total customer satisfaction and ongoing improvement, we have established the following systems and procedures:

  • Regular collection and analysis of customer feedback
  • A clear customer complaints procedure
  • Careful selection and performance monitoring of suppliers based on established criteria
  • Ongoing training and development for our employees
  • Regular internal process audits
  • Measurable quality objectives aligned with our business goals
  • Management reviews of audit outcomes, customer feedback, and complaints
  • Regular management reviews of applicable statutory requirements and regulations